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Contact BLK App Customer Service

BLK App Phone Numbers and Emails

Toll-Free Number:

  • (866) 320-0106
Call customer service
Send Message

Legal:

  • (214) 576-3272

BLK App Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Media
PR Inquiries
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BLK App Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BLK App Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email

  • The best phone number to call BLK App is 8663200106. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 14% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as BLK App may ask you for the following information to identify you as a customer: email, first and last name or phone number.

View full overview ›

How to Contact BLK App Customer Service?

Most Popular Number:

(866) 320-0106
Total calls: 3 225 Issues resolved: 42 Last call: Dec 6, 2025

BLK App customer service phone number is 866 320 0106. This line is toll-free which makes it highly demanded and required among the users. Various types of questions, including account settings, technical problems with the app, ordering difficulties, and returning and refund orders can be addressed using the support number above. In case of any legal issues, you can call the telephone number 214 576 3272. The working hours of the BLK App contact team are Monday through Friday from 7 a.m. to 7 p.m. (CT).

To contact BLK App customer care department via the account, you have to download an app from the Play Market or Apple Store. Log in and press the right-side menu. Click on Contact Us and the list of methods to reach the support representatives will appear. The online chat is the way to communicate with the BLK App customer service in live mode.

The BLK App email is contactus@support.blk-app.com. Customers can write letters to the email address to get a response from the support members. The written requests can be sent without adherence to the working hours. The response will come in a few days.
To get legal assistance you have to send questions to the address copyright@match.com. PR inquiries are processed via the email pr@support.blk-app.com.

To contact the customer care department via the application, you may use the online chat. The BLK App live chat is available during working hours. The AI governs the chat and generates answers in live mode. To start chatting, you have to provide information like contacts and details of the problem.

PissedConsumer Club

Contact Information

BLK App Website:

BLK App Help Center:

Corporate Office Address:

Affinity Apps, LLC
8750 N. Central Expressway, Suite 1400,
Dallas, Texas 75205
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm (CT)


Mailing Address

P.O. Box 25472,

Dallas, Texas 75225, USA

More contact details

BLK App Customer Service Reviews

1.6 / 5
Poor
See all 677 reviews
Casimira Tlu
Terrible
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Its a terrible app that crashes routinely. Nearly on a daily basis. Customer service is awful and they dont give a ***

Mellanie Sxw
Billing

I was charged for a service I did not authorize I would like my money back I checked my account statement it seem to charge for BLK I signed up for a week service not a continual reoccurring charge. If I do not receive my refund back I will inform my bank of the unauthorized charge. I would like billing to contact me if there is a problem at 317-391-****.

Carmichael Tlj
Horrible customer

My account was banned for apparently a violation of terms a conditions an I don't even know what it was they didn't explain why. An I've been respectful to anyone I talked to was never rude an I believe my account was hacked they did not consider that might of happened a told me that there decision was final.

All this was through email.

But I asked for a phone number to better explain the situation. But was never given or reached out to.

Tali Scs
Not a good app to download(Avoid downloading app)

This app seems to be a huge scam, download app at your own risk, this app deletes profile after signing up in just a day or so.

How Good is BLK App's Customer Service?

Dr Donnie R J
Dr Donnie R J
Feels Satisfied | Aug 27, 2025

The App has been good in connecting with viable candidates. With the exception of this recent scamming incident, overall it’s a good site!

Read full quote
Willamina Vjb
Willamina Vjb
Feels Disappointed | Apr 30, 2025

Waste of time

Read full quote
Donyel Cdz
Donyel Cdz
Feels Disappointed | Mar 07, 2025

Not good

Read full quote
Kimberly J Wlc
Kimberly J Wlc
Feels Disappointed | Dec 28, 2024

Ur customer service team was very professional and assisted with my complaint that Blk

Read full quote
Tesa M Zqh
Tesa M Zqh
Feels Disappointed | Oct 24, 2024

no one has contacted me. I’m still waiting.

Read full quote
Brian L Bvz
Brian L Bvz
Feels Neutral | Oct 23, 2024

I had a great experience just want to get what I paid for

Read full quote

Summary of BLK App Customer Service Calls

3.7K TOTAL
CALLS
00:43 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BLK App?

Account Question:

  • “Subscription amount taken not refecting on my ac”
  • “Subscription”
  • “Can’t log into my account”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “To cancel subscription”
  • “Cannot renew my subscription”

Payments and Charges Question:

  • “Payment”
  • “Chargers i didn't make”
  • “Over charged”

Product/ Service Question:

  • “App’s not working”
  • “Impersonation Complaint”
  • “My blessings had bedbugs in them”

Request for Information Question:

  • “Problems with the verification with my number it’s a new number. I just got.”
  • “Missing messages and contacts.”
  • “Help with my to set back up”

Website/ Application Question:

  • “App won’t let me log in”
  • “App member”
  • “App won’t accept my phone number”

Refund Question:

  • “Refund subscription”
  • “Refund on bill”
  • “Refund”

Return/ Replace Question:

  • “Number and email changed”
  • “Phone number change”
  • “Phone number change and does not match email to login”

Staff Question:

  • “Not getting service since I paid for”
  • “Customer Service”
  • “Want to end service and stop subscription”

Cards Question:

  • “Card chaarged”
  • “Having problems not accepting my debt card”
  • “To delete an old credit card payment method”

Shipping and Delivery Question:

  • “I have not received a response yet.”
  • “Have not received my order and I placed it in May 29”
  • “Being able to get the distance right in Beijing profiles”

Other Question:

  • “Problems”
  • “Features”
  • “Distance for matches to far”

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